AirAsia’s new “fly thru” service to offer passengers convenient connections

Times are changing in the airline business and as usual, it is the budget airlines that are shaking things up.

AirAsia fly-thru

Times are changing in the airline business and as usual, it is the budget airlines that are shaking things up.

AirAsia has introduced a “fly-thru” service designed to allow customers to seamlessly connect on multiple flight legs, on certain flights.

Customers arriving into AirAsia’s dedicated low-cost terminal in Kuala Lumpur can now connect onto an onward AirAsia flight via the airline’s transfer hall, without needing to pass through immigration, collect bags, re-check-in between flights or have a transit visa. Bags will also be automatically checked through to the final destination.

The service is available on selected short-haul AirAsia and long-haul AirAsia X services and the connection time is between 90 minutes and six hours long.

It marks a change in approach for budget airlines, some of which are departing the traditional “low-cost” model by giving customers the option to transfer onto their own aircraft. Spain’s budget airline, Vueling is another example, which last year began facilitating connections for passengers through its home base at Barcelona El Prat Airport.

Historically, budget carriers have based their successful businesses around keeping their operations as simple as possible – by not offering transfer products at hubs and instead flying passengers from A to B or “point to point”.

AirAsia’s new “fly-thru service will not only offer customers more convenience but should reduce the number of passengers self-connecting onto other budget airlines – with the added incentive of a free move to AirAsia’s next available flight if the first flight is delayed.

For more information on AirAsia’s latest service, visit: www.airasia.com/gb/en/tf_faq.page

What others have said

  1. Sometime’s passenger just want cheap fare and didn’t care about the dates. Why the website doesn’t have function search by fare?

  2. i dont know where to find your fly thru service.please guide as soon as possible.im travelleing fron madung to kl n kl to penang on 17 januari

    • i dont know how to make a booking ticket using fly thru service.where to click.iam travelling from bandung to kl n kl to penang on 17 january.please help as soon as possible

      • Just go to the AirAsia website and plot in your point of origin & destination. Unfortunately, it seems like Fly Thru service is not yet available for Bandung – Kuala Lumpur – Penang.

    • You can go to the AirAsia website and plot in your point of origin & destination. The Fly Thru service is not available for all routes; where available, the destination will come up as an option when you plot in your point of origin.

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